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Friday, September 18, 2009
Monday, March 2, 2009
Legal threats to IT consultants grow as economy worsens
IT consultants are facing an increased threat of legal action from dissatisfied clients as the economic downturn worsens.
Hiscox, the specialist insurer, has warned that the economic downturn is likely to expose IT consultants to potentially costly legal claims for delivering a product or service that clients allege does not meet their expectations.
Listing a defective product or service from an IT supplier as being the top reason for a breach of contract claim, the insurer urges IT consultants not to over promise and focus on better scoping of IT projects from the outset, and tighter management of client expectations.
Cases of breach of contract - where a company claims its IT supplier has failed to deliver a product or service in line with an originally agreed contract - made up 36% of all the professional indemnity claims dealt with by Hiscox in the IT sector over a four year period.
Of the largest 100 IT claims handled and paid at Hiscox, the main causes of claims were:
68% claiming defective product or services - "it didn't do what they said it would do"
60% claiming inadequate project management
56% claiming inadequate initial scoping of the project
According to Hiscox, breach of contract claims could increase during an economic downturn where companies, who may be short of money, look to make cutbacks and reduce investment.
IT projects often come under cost-cutting scrutiny and some companies decide they can recoup some of their original investment, or get out of an existing contract, by claiming their IT contractor or company has not provided them with the IT system or service they were promised, said Hiscox.
Sam Franks, specialist IT risks underwriter at Hiscox, said: "The current economic downturn highlights the importance of IT suppliers, big or small, properly scoping a project from the outset to avoid costly legal action.
"It is critical they set down in the clearest terms what they intend to deliver with realistic costs and timelines, and then by careful management of the contract and client expectations, ensure any potential room for misunderstandings or disagreements is minimised.
Hiscox, the specialist insurer, has warned that the economic downturn is likely to expose IT consultants to potentially costly legal claims for delivering a product or service that clients allege does not meet their expectations.
Listing a defective product or service from an IT supplier as being the top reason for a breach of contract claim, the insurer urges IT consultants not to over promise and focus on better scoping of IT projects from the outset, and tighter management of client expectations.
Cases of breach of contract - where a company claims its IT supplier has failed to deliver a product or service in line with an originally agreed contract - made up 36% of all the professional indemnity claims dealt with by Hiscox in the IT sector over a four year period.
Of the largest 100 IT claims handled and paid at Hiscox, the main causes of claims were:
68% claiming defective product or services - "it didn't do what they said it would do"
60% claiming inadequate project management
56% claiming inadequate initial scoping of the project
According to Hiscox, breach of contract claims could increase during an economic downturn where companies, who may be short of money, look to make cutbacks and reduce investment.
IT projects often come under cost-cutting scrutiny and some companies decide they can recoup some of their original investment, or get out of an existing contract, by claiming their IT contractor or company has not provided them with the IT system or service they were promised, said Hiscox.
Sam Franks, specialist IT risks underwriter at Hiscox, said: "The current economic downturn highlights the importance of IT suppliers, big or small, properly scoping a project from the outset to avoid costly legal action.
"It is critical they set down in the clearest terms what they intend to deliver with realistic costs and timelines, and then by careful management of the contract and client expectations, ensure any potential room for misunderstandings or disagreements is minimised.
Monday, February 16, 2009
Royal Free NHS boss explains the pain in implementing Care Records IT
Andrew Way, chief executive of the Royal Free Hampstead NHS Trust made the following statement on Friday, about IT problems he has had to handle at the Royal Free.
"You may have heard or read about the problems we have encountered during the introduction of the Care Records Service (CRS) at the Royal Free.""I want to thank staff for all the hard work they so far have put in to implementing CRS – Cerner at the hospital. I know that it has been very difficult for them, has created substantial additional work, and often caused concern. I want to thank you, our patients, for supporting the Royal Free through this change. Some of you have asked why it was necessary – indeed I have asked that myself many times.""Technology, underpinning effective, efficient healthcare, is the only way forward for a modern progressive hospital like ours. We now have the basics of one of the world's most highly regarded clinical IT systems established at the Royal Free. It is increasingly more stable, and over the coming weeks and months we will be adapting its use to the way in which our staff – through the trust’s user group, want the system to work to enhance the service we can provide to you, our patients, their families and friends.""The introduction of the system has caused a £10m problem for the trust. The wider NHS has not left us unsupported and we are in discussion over how the Royal Free achievements can be recognised. I am assuming that there will be no need to change our current investment plans, but this will need to be kept under review.""We continue to work with BT and Cerner to decide what clinical IT developments the trust would wish to pursue. We are particularly interested in assessing whether and how a better integration between other clinical systems and the main CRS can be achieved to improve the way in which our treatments are organised."
"You may have heard or read about the problems we have encountered during the introduction of the Care Records Service (CRS) at the Royal Free.""I want to thank staff for all the hard work they so far have put in to implementing CRS – Cerner at the hospital. I know that it has been very difficult for them, has created substantial additional work, and often caused concern. I want to thank you, our patients, for supporting the Royal Free through this change. Some of you have asked why it was necessary – indeed I have asked that myself many times.""Technology, underpinning effective, efficient healthcare, is the only way forward for a modern progressive hospital like ours. We now have the basics of one of the world's most highly regarded clinical IT systems established at the Royal Free. It is increasingly more stable, and over the coming weeks and months we will be adapting its use to the way in which our staff – through the trust’s user group, want the system to work to enhance the service we can provide to you, our patients, their families and friends.""The introduction of the system has caused a £10m problem for the trust. The wider NHS has not left us unsupported and we are in discussion over how the Royal Free achievements can be recognised. I am assuming that there will be no need to change our current investment plans, but this will need to be kept under review.""We continue to work with BT and Cerner to decide what clinical IT developments the trust would wish to pursue. We are particularly interested in assessing whether and how a better integration between other clinical systems and the main CRS can be achieved to improve the way in which our treatments are organised."
Friday, February 13, 2009
Service Desk Team Leader - Current Vacancy
Service Desk Team Leader with knowledge of ITIL (preferably qualified), skilled in providing 1st line support, setting and achieving SLAs, problem resolution and managing staff is urgently required. You will be responsible for playing the lead in resolving, prioritising and escalating calls of diverse nature internal and external of the business. You will take an active role in developing SLA's and the service catalogue, monitor the performance of the helpdesk, ensuring response times are in line with service specification. and analyse all helpdesk queries identifying common themes, and where appropriate, make suggestions regarding the development of non ICT procedures. You will also provide management and leadership to the staff within the 1st line support analysts, ensuring the management of staff performance and development, delivery of work objectives, staff attendance, positive staff behaviour and the provision of support and guidance appropriate to individual need. This is an excellent opportunity to work within a friendly environment. Please do send a detailed CV asap. G & G Recruitment are working as an Employment Agency.
Only half of public sector staff think ICT can help cut costs in 2009, says survey
Civica, a provider of software-based solutions that help organisations to improve service delivery and efficiency, surveyed local authority and housing executives attending its annual conference in Manchester, finding more than half (51%) believed Information and Communications Technology (ICT) can help local authorities drive down costs further in 2009.
While the Efficiency Agenda remains a key priority for many to help reduce internal costs in the light of increased pressure and targets (33%), a greater proportion of interviewees (37%) put delivering the best possible service for their customers as a key priority. 33 per cent felt ICT is an important factor in efficiency but that a shift in organisational attitude is more critical. Only 1 per cent thought that IT will not make a significant impact on efficiency this year. Over half (53%) believed introducing standardised systems and processes across the organisation was important for improved efficiency while 40 per cent felt sharing services important for efficiency gains. Over one third, 37 per cent, claim to be using or planning to use, shared services over the next one to three years. Nearly one third (30 per cent) of the 100 survey respondents thought that the Government will cut funding and support in 2009, over the 4% of those surveyed who believed government will invest more in public services. 53% believe their local authorities are cutting jobs or will cut jobs this year. Val Earle, head of consulting for Enterprise Service Transformation at Civica, said: "In 2009 the challenges facing local authorities and housing organisations are being compounded by the economic climate as executives will be forced to do more with even fewer resources. "The survey highlights that many issues facing public sector organisations in terms of transformation are the same but the current climate is highlighting existing problems and now is an opportune time for a detailed reassessment of spending programmes and analysis of where technology can help make additional efficiency savings. "Job cuts to address the lack of funding is not necessarily the answer as authorities could then lose employees they have been spent considerable time and money training. Using existing technology systems more effectively often has more effect in terms of enhancing services and making cost savings."
BACKGROUND
The survey was conducted with both local authority (62) and housing organisation (38) employees at Civica's annual customer conference in Manchester which attracted visitors from across the public sector and its partners.
While the Efficiency Agenda remains a key priority for many to help reduce internal costs in the light of increased pressure and targets (33%), a greater proportion of interviewees (37%) put delivering the best possible service for their customers as a key priority. 33 per cent felt ICT is an important factor in efficiency but that a shift in organisational attitude is more critical. Only 1 per cent thought that IT will not make a significant impact on efficiency this year. Over half (53%) believed introducing standardised systems and processes across the organisation was important for improved efficiency while 40 per cent felt sharing services important for efficiency gains. Over one third, 37 per cent, claim to be using or planning to use, shared services over the next one to three years. Nearly one third (30 per cent) of the 100 survey respondents thought that the Government will cut funding and support in 2009, over the 4% of those surveyed who believed government will invest more in public services. 53% believe their local authorities are cutting jobs or will cut jobs this year. Val Earle, head of consulting for Enterprise Service Transformation at Civica, said: "In 2009 the challenges facing local authorities and housing organisations are being compounded by the economic climate as executives will be forced to do more with even fewer resources. "The survey highlights that many issues facing public sector organisations in terms of transformation are the same but the current climate is highlighting existing problems and now is an opportune time for a detailed reassessment of spending programmes and analysis of where technology can help make additional efficiency savings. "Job cuts to address the lack of funding is not necessarily the answer as authorities could then lose employees they have been spent considerable time and money training. Using existing technology systems more effectively often has more effect in terms of enhancing services and making cost savings."
BACKGROUND
The survey was conducted with both local authority (62) and housing organisation (38) employees at Civica's annual customer conference in Manchester which attracted visitors from across the public sector and its partners.
Wednesday, February 11, 2009
Weather can be a right pain
Well, i wouldn't have thought it a week ago when i got to spend Monday stuck in London having snow ball fights that the weather would still be messing with my work schedule.
Back then i was happy. I did my crucial bits of work from home and then headed out to enjoy the day and snow with some friends. Well this weather is now becoming a bit of a pain. Yes, the snow has almost gone from the London / Hertfordshire area but, the cold is still pretty constant and now there is flooding. Yesterday i had to turn back from two roads i was trying to drive down due to recently formed rivers. Now, and im sure the weather is to blame for this, i am suffering from power cuts. From Monday afternoon (approx 4.22) to Tuesday evening (approx 9.40 pm) the office had no power. Upon getting into work this morning i thought this problem had gone, but no another power cut strikes at about 1.40 pm. So now i am still without my database and am having to operate from my laptop from another site. This is frustrating and is slowing up my ability to do work. However, my ability is still there, so never fear if you were about to call me.
This brings me to on to another completely separate point. Have we been completely let down by the country's infrastructure and should this be sorted out? Yes and No.
Firstly, our infrastructure is not designed to deal with high levels of snow (or water on that point), like it isn't designed to deal with extreme heat. So when abnormal weather conditions occur we are often struck by traffic / commuter chaos. This is very annoying but, at a time when money is short shouldn't the correct monetary decision be made? To plough millions / billions into a problem which rarely occurs (apparently the last equivalent snow fall was back in 1991) would be a waste of tax payers money. Tax payers money is currently needed to save the economy so i say wait for this period of weather to blow over and get back to normality. I for one, now, look forward to it.
It also makes me very aware that i should looking into remote working options quickly.
Back then i was happy. I did my crucial bits of work from home and then headed out to enjoy the day and snow with some friends. Well this weather is now becoming a bit of a pain. Yes, the snow has almost gone from the London / Hertfordshire area but, the cold is still pretty constant and now there is flooding. Yesterday i had to turn back from two roads i was trying to drive down due to recently formed rivers. Now, and im sure the weather is to blame for this, i am suffering from power cuts. From Monday afternoon (approx 4.22) to Tuesday evening (approx 9.40 pm) the office had no power. Upon getting into work this morning i thought this problem had gone, but no another power cut strikes at about 1.40 pm. So now i am still without my database and am having to operate from my laptop from another site. This is frustrating and is slowing up my ability to do work. However, my ability is still there, so never fear if you were about to call me.
This brings me to on to another completely separate point. Have we been completely let down by the country's infrastructure and should this be sorted out? Yes and No.
Firstly, our infrastructure is not designed to deal with high levels of snow (or water on that point), like it isn't designed to deal with extreme heat. So when abnormal weather conditions occur we are often struck by traffic / commuter chaos. This is very annoying but, at a time when money is short shouldn't the correct monetary decision be made? To plough millions / billions into a problem which rarely occurs (apparently the last equivalent snow fall was back in 1991) would be a waste of tax payers money. Tax payers money is currently needed to save the economy so i say wait for this period of weather to blow over and get back to normality. I for one, now, look forward to it.
It also makes me very aware that i should looking into remote working options quickly.
Tuesday, February 3, 2009
Information Project Manager - Current Vacancy
Our client (a mental health NHS organisation) requires an Information Management professional with proven Project Management experience. You will have technical knowledge on Data Warehousing, Business Intelligence, Data Management, Data Migrations and preferably have worked with RiO before. This role will involve providing expert Data Management advice to the organisation as part of their Datawarehouse project and provide high level Project Management support (Prince 2 environment). Due to the nature of the role and the timescale involved the role would initially be part time (circa 2 days a week), would become full time and then become part time (circa 2 days a week) again. The client would consider taking two people, 1 Data Management expert and 1 Project Manager. This is an excellent project opportunity, so please do send through a technically detailed CV ASAP. G & G Recruitment are working as an Employment Business.
Monday, January 19, 2009
Data Manager - Current Vacancy
Data Manager with experience in the Education sector and with technical experience on Access, SQL, Excel and Unite or equivalent MIS system is urgently required.
You will be responsible for managing and maintaining computerised records of students and courses; enrolment, induction, and timetables, providing accurate and timely information as required for management and external returns and to manage the input and output of ILR data (individual Learning Records), ensuring external deadlines are met and internal reports are produced.
You will also have had proven experience of managing team members. This is an excellent permanent opportunity within a secure environment, so please do send through a technically detailed CV asap.
G & G Recruitment are working as an Employment Business.
You will be responsible for managing and maintaining computerised records of students and courses; enrolment, induction, and timetables, providing accurate and timely information as required for management and external returns and to manage the input and output of ILR data (individual Learning Records), ensuring external deadlines are met and internal reports are produced.
You will also have had proven experience of managing team members. This is an excellent permanent opportunity within a secure environment, so please do send through a technically detailed CV asap.
G & G Recruitment are working as an Employment Business.
Epex System Support and Development Superviser - Current Vacancy
Epex system support and development consultant is urgently required. If you have experience with Epex please do apply ASAP. Any experience with Excel, Crystal Reports (or Business Objects) would be highly desirable.
Our client has a need for 3 days per week for a Epex system support and development supervisor. If you have experience of information analysis and are skilled with producing performance reports then you could be considered for a full time position mixing an Epex role and a Performance Reporting / Information Analysis role.
This is an excellent temporary opportunity with possibility of permanent work. Please do send through a technically detailed CV asap.
G & G Recruitment is working as an Employment Business.
Our client has a need for 3 days per week for a Epex system support and development supervisor. If you have experience of information analysis and are skilled with producing performance reports then you could be considered for a full time position mixing an Epex role and a Performance Reporting / Information Analysis role.
This is an excellent temporary opportunity with possibility of permanent work. Please do send through a technically detailed CV asap.
G & G Recruitment is working as an Employment Business.
Performance / Information Analyst - Current Vacancy
Performance Reports Analyst skilled with Excel and preferably Crystal Reports (or Business Objects) is urgently required.
You will be responsible for collating data, manipulating the data using Excel and producing performance reports.
This is a 2 day per week role and is initially a contract position although their is a possibility it could go permanent.
Please do send through a detailed CV asap.
G & G Recruitment are working as a Employment Business.
You will be responsible for collating data, manipulating the data using Excel and producing performance reports.
This is a 2 day per week role and is initially a contract position although their is a possibility it could go permanent.
Please do send through a detailed CV asap.
G & G Recruitment are working as a Employment Business.
Weve been blocked
Sorry for the lack of posts recently. Unfortunately for unknown reasons we were firstly flagged as a spam blog and then it took ages to get the block removed. In fact, blogger kept forgetting that we had requested they review the blog to get the block removed so we had to keep requesting this.
Anyway, we are now back and lots of posts shall be following. Hope that you have managed to avoid all the doom and gloom that 2009 has so far brought.
We certainly have our fingers crossed that 2009 shall see the first beginnings of a recovery and lots of recruitment activity.
Anyway, we are now back and lots of posts shall be following. Hope that you have managed to avoid all the doom and gloom that 2009 has so far brought.
We certainly have our fingers crossed that 2009 shall see the first beginnings of a recovery and lots of recruitment activity.
Friday, November 21, 2008
Mytob virus spreads in hospitals
There is something ironic about three hospitals in London being severely hit by a virus which has nothing to do with the human immune system.
And yet the Mytob virus, which has brought down networks and systems at Barts and The London NHS Trust, has everything to do with patients.
The virus, with the official name of W32/mytob.gen@mm, plants a Trojan horse which could put confidential personal data at risk, said Graham Cluley, a senior technology consultant at IT security supplier Sophos.
Hackers could exploit the virus to gain control over infected networks and computers, and potentially access confidential information on patients without the knowledge of the trust's security and IT specialists.
The virus was first detected at Barts and The London on Monday 17 November in what Barts described as a "major incident". By Thursday some parts of the network were still down. Ambulances were diverted to neighbouring hospitals and doctors reverted to using paper records and making requests for x-rays on paper. The incident has caused backlogs of work and delays in care and treatment.
And once the systems have been disinfected, staff will need to key in information from paper to update the electronic records. The hospital declined to comment on the backlogs of work, the effects of the virus on patients or on the running of the hospitals. And it is unknown how much it will cost to cleanse IT equipment.
"There are two real pains here," said Cluley, "One is that doctors and nurses will not be able to access electronic patient records which could interrupt treatment. Also hackers could potentially be able to access confidential records. When the hospital took down networks that was a very sensible thing to do - hackers would not be able to access records." This could explain why the networks were down for days.
Barts said it is disinfecting desktop systems one by one.
"If they have just one computer still infected, even if they have cleaned up 99% of the other computers, that one computer could re-infect the rest of the network. It is like a biological virus. One individual with a virus could give it everyone else," said Cluley.
Barts is an "early adopter" of LC0, a London-specific version of Cerner Millennium Care Records Service which has been installed by BT as part of the NHS's £12.7bn National Programme for IT. Barts' networks and systems have to be of a high standard to connect to the Care Records Service.
Experts say the three most likely causes of the attack are that anti-virus software was not installed on one or more devices on the network, anti-virus software failed to detect all of the hundreds versions of Mytob, or not all systems were running the latest version of anti-virus software. It was perhaps unfortunate for IT security staff at Barts that anti-virus software suppliers have categorised Mytob as a "low-risk" for corporate users.
For hospital IT staff the threat of viral attack - and the possible loss of confidential patient data - is increasing, in part because of centralisation and regionalisation of IT. The National Programme for IT is intended to replace fragmented networks and systems with central databases and large, complex networks. Yet fragmented systems, if infected, have caused only isolated or localised disruption.
Labyrinthine networks that allow patient data to be widely shared could make the difference between life and death. But viruses are such powerful opponents to central databases, and large complex networks, that they may never be wholly beaten or overcome.
What is Mytob?
Anti-virus software suppliers McAfee and Symantec describe the risk of infection by Mytob as "low". Symantec describes it as a "mass-mailing worm that uses it own SMTP engine to send an email to addresses that it gathers from the Windows Address Book on the compromised computer". The worm also has the ability to "open a back door and spread through the network by exploiting vulnerabilities".
It may send repeated network messages to trace other computers to infect, which will generate masses of irrelevant network traffic, bringing systems to their knees. A Barts spokesman has conceded that its networks have been overloaded with viral messages. The virus may also send information to hackers about the configuration of each infected computer and what data is accessible.
The presence of the virus poses a risk that hackers could control the network and devices on it, and possibly access confidential patient information.
Computer Weekly asked McAfee why it (and other suppliers) had categorised Mytob as low risk when it had caused a major incident at three London hospitals. A McAfee spokeswoman said,"McAfee classes threats based onthe speed of attack, the damage caused and its prevalence. A rating as 'low' is not to say that a threat is not damaging but ratings are comparative and based on all criteria.
"When rating the generic variation of this particular threat, the fact that it does not damage the hard drive or delete files, as some other threats have been seen to do, is taken into account. With updated anti-virus protection in place, organisations should not find themselves impacted."
Whitelisting - a solution for viruses?
Is it possible for IT security staff to block all viruses when anti-virus software suppliers are faced with understanding and tackling 20,000 new pieces of malicious code every day, one piece every four seconds?
Some suggest whitelisting -allowing on the network only approved applications and devices. But even then approved systems could be hit by viruses. Experts say that organisations need to block from the network any devices that are not running the latest version of anti-virus software, and that software must defend against all known threats.
* - Article from Computer Weekly
And yet the Mytob virus, which has brought down networks and systems at Barts and The London NHS Trust, has everything to do with patients.
The virus, with the official name of W32/mytob.gen@mm, plants a Trojan horse which could put confidential personal data at risk, said Graham Cluley, a senior technology consultant at IT security supplier Sophos.
Hackers could exploit the virus to gain control over infected networks and computers, and potentially access confidential information on patients without the knowledge of the trust's security and IT specialists.
The virus was first detected at Barts and The London on Monday 17 November in what Barts described as a "major incident". By Thursday some parts of the network were still down. Ambulances were diverted to neighbouring hospitals and doctors reverted to using paper records and making requests for x-rays on paper. The incident has caused backlogs of work and delays in care and treatment.
And once the systems have been disinfected, staff will need to key in information from paper to update the electronic records. The hospital declined to comment on the backlogs of work, the effects of the virus on patients or on the running of the hospitals. And it is unknown how much it will cost to cleanse IT equipment.
"There are two real pains here," said Cluley, "One is that doctors and nurses will not be able to access electronic patient records which could interrupt treatment. Also hackers could potentially be able to access confidential records. When the hospital took down networks that was a very sensible thing to do - hackers would not be able to access records." This could explain why the networks were down for days.
Barts said it is disinfecting desktop systems one by one.
"If they have just one computer still infected, even if they have cleaned up 99% of the other computers, that one computer could re-infect the rest of the network. It is like a biological virus. One individual with a virus could give it everyone else," said Cluley.
Barts is an "early adopter" of LC0, a London-specific version of Cerner Millennium Care Records Service which has been installed by BT as part of the NHS's £12.7bn National Programme for IT. Barts' networks and systems have to be of a high standard to connect to the Care Records Service.
Experts say the three most likely causes of the attack are that anti-virus software was not installed on one or more devices on the network, anti-virus software failed to detect all of the hundreds versions of Mytob, or not all systems were running the latest version of anti-virus software. It was perhaps unfortunate for IT security staff at Barts that anti-virus software suppliers have categorised Mytob as a "low-risk" for corporate users.
For hospital IT staff the threat of viral attack - and the possible loss of confidential patient data - is increasing, in part because of centralisation and regionalisation of IT. The National Programme for IT is intended to replace fragmented networks and systems with central databases and large, complex networks. Yet fragmented systems, if infected, have caused only isolated or localised disruption.
Labyrinthine networks that allow patient data to be widely shared could make the difference between life and death. But viruses are such powerful opponents to central databases, and large complex networks, that they may never be wholly beaten or overcome.
What is Mytob?
Anti-virus software suppliers McAfee and Symantec describe the risk of infection by Mytob as "low". Symantec describes it as a "mass-mailing worm that uses it own SMTP engine to send an email to addresses that it gathers from the Windows Address Book on the compromised computer". The worm also has the ability to "open a back door and spread through the network by exploiting vulnerabilities".
It may send repeated network messages to trace other computers to infect, which will generate masses of irrelevant network traffic, bringing systems to their knees. A Barts spokesman has conceded that its networks have been overloaded with viral messages. The virus may also send information to hackers about the configuration of each infected computer and what data is accessible.
The presence of the virus poses a risk that hackers could control the network and devices on it, and possibly access confidential patient information.
Computer Weekly asked McAfee why it (and other suppliers) had categorised Mytob as low risk when it had caused a major incident at three London hospitals. A McAfee spokeswoman said,"McAfee classes threats based onthe speed of attack, the damage caused and its prevalence. A rating as 'low' is not to say that a threat is not damaging but ratings are comparative and based on all criteria.
"When rating the generic variation of this particular threat, the fact that it does not damage the hard drive or delete files, as some other threats have been seen to do, is taken into account. With updated anti-virus protection in place, organisations should not find themselves impacted."
Whitelisting - a solution for viruses?
Is it possible for IT security staff to block all viruses when anti-virus software suppliers are faced with understanding and tackling 20,000 new pieces of malicious code every day, one piece every four seconds?
Some suggest whitelisting -allowing on the network only approved applications and devices. But even then approved systems could be hit by viruses. Experts say that organisations need to block from the network any devices that are not running the latest version of anti-virus software, and that software must defend against all known threats.
* - Article from Computer Weekly
Looking for IT Work
In the present climate of job uncertainty are you looking for a new job in the IT or Information Management sector?
If you are then a move into the Public or Not-For-Profit sector might be the right move for you! Often renowned by candidates as being a bit behind the times, not paying enough and moving a bit slowly for their liking, the Public and Not-For-Profit sector must surely now be seen as the way forward.
It has always been the friendlier sector and now with e-Government projects, NHS IT Projects, Government Data Security Projects, Education sector E-Learning projects and various general IT upgrade projects in abundance and the whole sector to embracing technology this is definitely the time to move into the Public and Not-For-Profit sector.
This innovation, targets, projects and drive to move the whole sector forward means there are great opportunities out there for IT and Information professionals. Add to this the current economic climate and the fact that the Public and Not-For-Profit sector will escape relatively unscathed compared to the Private sector and you almost have that dream move you wanted sorted.
The final icing on the cake is the reduced gulf in salaries between the Public and Private sectors.
So if you want to move into the better sector and you are an IT and Information Professional or if you are already in the sector but are looking for your next challenge then please do send your details through to info@ggrecruitment.co.uk as soon as it is convenient.
If you have any questions regarding the sector or our current roles do contact us.
G & G Recruitment - loving the Public and Not-For-Profit Sector.
If you are then a move into the Public or Not-For-Profit sector might be the right move for you! Often renowned by candidates as being a bit behind the times, not paying enough and moving a bit slowly for their liking, the Public and Not-For-Profit sector must surely now be seen as the way forward.
It has always been the friendlier sector and now with e-Government projects, NHS IT Projects, Government Data Security Projects, Education sector E-Learning projects and various general IT upgrade projects in abundance and the whole sector to embracing technology this is definitely the time to move into the Public and Not-For-Profit sector.
This innovation, targets, projects and drive to move the whole sector forward means there are great opportunities out there for IT and Information professionals. Add to this the current economic climate and the fact that the Public and Not-For-Profit sector will escape relatively unscathed compared to the Private sector and you almost have that dream move you wanted sorted.
The final icing on the cake is the reduced gulf in salaries between the Public and Private sectors.
So if you want to move into the better sector and you are an IT and Information Professional or if you are already in the sector but are looking for your next challenge then please do send your details through to info@ggrecruitment.co.uk as soon as it is convenient.
If you have any questions regarding the sector or our current roles do contact us.
G & G Recruitment - loving the Public and Not-For-Profit Sector.
Thursday, November 20, 2008
Application Support Analyst - Current Vacancy
Application Systems Officer with SQL Server Database Administration experience, data warehouse support and development and experience of managing and developing databases in MS SQL is urgently required.
You will support, manage and optimise the use of all software applications used by the group and contribute to the Group s drive to improve data management and integrity. You will be responsible for Application Support (2nd & 3rd Line), Systems Administration, Project Support and Database Administration.
Any experience within a Housing Association would be highly desirable.
This is an excellent permanent position, so please do send through a technically detailed CV asap.
G & G Recruitment are working as an Employment Agency.
You will support, manage and optimise the use of all software applications used by the group and contribute to the Group s drive to improve data management and integrity. You will be responsible for Application Support (2nd & 3rd Line), Systems Administration, Project Support and Database Administration.
Any experience within a Housing Association would be highly desirable.
This is an excellent permanent position, so please do send through a technically detailed CV asap.
G & G Recruitment are working as an Employment Agency.
Wednesday, November 19, 2008
The 10 projects at the heart of NHS IT
It's the world's largest health IT project, its projected cost has doubled in its lifetime to £12.7bn, and parts of it are running four years late: welcome to the National Programme for IT (NPfIT).
While the NHS's NPfIT has already outlasted several heads of IT, its chequered track record is not surprising given the ambitious scale of the project: replacing an ageing patchwork of 5,000 different computer systems with a nationwide infrastructure connecting more than 100,000 doctors, 380,000 nurses and 50,000 other health professionals.
Find out more about the 10 key NHS IT projects
♦ NHS Care Records Service
♦ Choose and Book
♦ The Electronic Prescription Service
♦ N3 national broadband network
♦ Picture Archiving and Communications System (Pacs)
♦ The Spine
♦ The Quality Management and Analysis System
♦ GP2GP record transfer
♦ NHSmail- a central email and directory service for the NHS
♦ Secondary Uses Service
The NPfIT faced considerable scrutiny since its inception. A National Audit Office report in May this year highlighted serious delays in introducing the electronic care records system at the heart of the scheme due to technical challenges, while suppliers Accenture and Fujitsu pulled out of delivering the system and one trust halted implementation of the care records service.
Meanwhile, technical issues in implementing the Cerner and Lorenzo patient administration systems (PAS), which will be the basis of the future rollout of the care records service, have resulted in only 130 PAS being deployed in 380 health trusts.
Richard Bacon, a member of the parliamentary spending watchdog the Public Accounts Committee, said of the project's missed deadlines and immature systems: "The programme is a reflection of the poor project management as a whole when it comes to government IT. A lot of public money has been squandered on the National Programme for IT."
The NHS IT body Connecting for Health (CfH) counters that the programme is more focused on making sure systems work properly rather than rushing them in to meet deadlines.
CfH says the programme is already starting to pay for itself, citing the £1.1bn savings expected by 2014 highlighted in the NAO report.
A spokesman for CfH said: "Collectively, the early adopter trusts, strategic health authorities, NHS CfH and CSC recognise the need to achieve the necessary quality criteria for go-live and view this as more important than a particular date."
Paul Cundy, former chairman of the British Medical Association's IT Committee, believes the project has overall been a mixed blessing for UK healthcare.
"It is a real mixed bag - those projects that worked very well have been clearly defined as delivering the best benefits to users, where the users have had input and where there has been political support for them.
"The ones where there is bad political interference, where there is no user input into design or are doing things that users do not want, those are the ones that predictably fail," Cundy told silicon.com. "The key is to ask people what they want."
silicon.com first put the core NHS IT projects under the microscope in early 2006.
Much has changed since then, however, and silicon.com has decided the time is ripe to revisit each of the major projects in the programme to get the latest on their highs and lows, and find out just how far away the NHS is from its interconnected dream.
Clink on the links below for more details of each of the main NHS IT projects - and their progress so far.
The projects:
NHS Care Records Service
Choose and Book
The Electronic Prescription Service
N3 national broadband network
Picture Archiving and Communications System (Pacs)
The Spine
The Quality Management and Analysis System
GP2GP record transfer
NHSmail- a central email and directory service for the NHS
Secondary Uses Service
Tuesday, November 18, 2008
IT Infrastructure / Network Manager - Current Vacancy
IT Network / Systems Manager technically skilled with Windows 2003 server, Active Directory, Exchange, LAN/WAN, Windows O/S, VOIP and Cisco is urgently required.
You will be responsible for managing a team of two IT Technicians but will also be required to be technically "hands-on." You will be responsible for maintaining and support the servers, monitoring network performance, researching new technologies and producing KPI reports.Any qualifications (MCSE, MCP, CCNA, CCA, HND, Degree etc) would be beneficial.
This is an excellent position within a friendly forward thinking organisation so please do send through a technically detailed CV asap. G & G Recruitment are working as an Employment Agency.
Technical Communications / Specialist - Current Vacancy
Telecommunications Specialist skilled with Cisco & ASA Firewalls, HP 5300, 5400 & 2800 series switching, NMM & ProCurve Manager is being urgently sought.
You will have at least one years project management experience (knowledge of PRINCE2), be Cisco Certified Network Administrator (CCNA) or equivalent and be Information Technology Infrastructure Library (ITIL) Foundation qualified. The Telecommunications Specialist will be responsible for the management and provision of technical support in accordance with Service Level Agreements (SLA), primarily on communications based problems, to existing and new computer users. This includes the installation, configuration and operational management of a large number of diverse, complex, integrated communications systems dispersed geographically throughout the county (Berkshire). You will also participate in major projects and the management of changes to these services to ensure that our client base of approx 4500 users have the most modern, efficient, protected and reliable communications systems as necessary to carry out their duties effectively. You will ensure the management system is fully updated.
This is an excellent permanent opportunity, so please do send through a technically detailed CV asap. G & G Recruitment are working as an Employment Business.
You will have at least one years project management experience (knowledge of PRINCE2), be Cisco Certified Network Administrator (CCNA) or equivalent and be Information Technology Infrastructure Library (ITIL) Foundation qualified. The Telecommunications Specialist will be responsible for the management and provision of technical support in accordance with Service Level Agreements (SLA), primarily on communications based problems, to existing and new computer users. This includes the installation, configuration and operational management of a large number of diverse, complex, integrated communications systems dispersed geographically throughout the county (Berkshire). You will also participate in major projects and the management of changes to these services to ensure that our client base of approx 4500 users have the most modern, efficient, protected and reliable communications systems as necessary to carry out their duties effectively. You will ensure the management system is fully updated.
This is an excellent permanent opportunity, so please do send through a technically detailed CV asap. G & G Recruitment are working as an Employment Business.
Data Protection and Freedom of Information Officer - Current Vacancy
Data Protection and Freedom of Information Officer required for 1 or 2 days a week. You must be fully competent in both Acts with extensive Local Authority experience. This is a fast moving role, so please do send through a detailed CV as soon as possible.
G & G Recruitment are working as an employment Business.
IT / Systems Support Officer - Current Vacancy
Systems Support Officer skilled with Windows 2003, Exchange, Orchard Housing Management System, SQL Server and Citrix is urgently required.
You will be responsible for the support of ArcHouse users, ArcHouse upgrades and maintenance, attending regular user group meetings as well as administering, creating and maintaining reports using Business Objects. You will also be responsible for supporting the IT Manager in providing support and administration of the network and all applications. You will deal with day-to-day enquiries and support calls.
Finally you will also be responsible for assisting in the development and expansion of the organisation’s network and IT services. This is an excellent opportunity to gain employment within a friendly environment, so please do send through a technically detailed CV.
G & G Recruitment are working as an Employment Agency.
You will be responsible for the support of ArcHouse users, ArcHouse upgrades and maintenance, attending regular user group meetings as well as administering, creating and maintaining reports using Business Objects. You will also be responsible for supporting the IT Manager in providing support and administration of the network and all applications. You will deal with day-to-day enquiries and support calls.
Finally you will also be responsible for assisting in the development and expansion of the organisation’s network and IT services. This is an excellent opportunity to gain employment within a friendly environment, so please do send through a technically detailed CV.
G & G Recruitment are working as an Employment Agency.
Wednesday, November 12, 2008
Defence Cryptosecurity Authority selects two bidders for UK's government IT security solution
Two bidders have been selected by the Defence Cryptosecurity Authority (DCA) for the Assessment Phase of the CIPHER programme. The purpose of CIPHER as specified in the Single Statement of User Need is to “provide the capability for a security management infrastructure for all grades of devices necessary to meet the needs of UK Ministry of Defence (MoD) and wider government.”
It covers the provision of all high grade cryptographic devices for UK MoD to meet the communications confidentiality, availability, interoperability and data integrity needs of the UK MoD for Defence Business and Operations, and will enable the provision of a pan-Government security management infrastructure.
Logica is leading a consortium comprising QinetiQ, Serco and Ultra Electronics, all of whom bring extensive experience of security within the Defence, Public Sector and Commercial markets.
During the initial 26 month phase, the Logica consortium will carry out a comprehensive assessment of the technologies, processes and methodologies to establish how best to deliver the CIPHER programme in the future, while maintaining a vibrant UK market for the manufacture and supply of cryptographic equipment. It will also have the opportunity to bid for the subsequent delivery phase of CIPHER.
Sean Mallon, the CIPHER Programme Manager for the DCA, said: “CIPHER is an ambitious programme that seeks to exploit the skills and experience of the UK sovereign industrial base to deliver Information Assurance Components and their management over the next decade and beyond. I am looking forward to a compelling competition over the next two years that will yield the best solution for defence and wider HMG as a whole.”
The Defence Cryptosecurity Authority is the part of the Ministry of Defence responsible for the development and in-service support of high-grade cryptographic equipment and electronic key management systems and the provision of key material and crypto policy.
It provides a single focus within the MoD for the acquisition and support of all cryptographic equipment, along with the provision of key material, policy advice and assurance of all projects that require a crypto solution through the Project Cryptographic Plans.
* - Article from publictechnology.net
Lets hope that this plan has a bit better luck at ensuring data security than some other organisations within the Public Sector have had recently.
It covers the provision of all high grade cryptographic devices for UK MoD to meet the communications confidentiality, availability, interoperability and data integrity needs of the UK MoD for Defence Business and Operations, and will enable the provision of a pan-Government security management infrastructure.
Logica is leading a consortium comprising QinetiQ, Serco and Ultra Electronics, all of whom bring extensive experience of security within the Defence, Public Sector and Commercial markets.
During the initial 26 month phase, the Logica consortium will carry out a comprehensive assessment of the technologies, processes and methodologies to establish how best to deliver the CIPHER programme in the future, while maintaining a vibrant UK market for the manufacture and supply of cryptographic equipment. It will also have the opportunity to bid for the subsequent delivery phase of CIPHER.
Sean Mallon, the CIPHER Programme Manager for the DCA, said: “CIPHER is an ambitious programme that seeks to exploit the skills and experience of the UK sovereign industrial base to deliver Information Assurance Components and their management over the next decade and beyond. I am looking forward to a compelling competition over the next two years that will yield the best solution for defence and wider HMG as a whole.”
The Defence Cryptosecurity Authority is the part of the Ministry of Defence responsible for the development and in-service support of high-grade cryptographic equipment and electronic key management systems and the provision of key material and crypto policy.
It provides a single focus within the MoD for the acquisition and support of all cryptographic equipment, along with the provision of key material, policy advice and assurance of all projects that require a crypto solution through the Project Cryptographic Plans.
* - Article from publictechnology.net
Lets hope that this plan has a bit better luck at ensuring data security than some other organisations within the Public Sector have had recently.
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