Tips to succeed in recruitment during the Credit Crisis

It's quite simple really. A lot of recruitment agencies are going to go under in the next year. Why? Because there will not be enough jobs to keep them all going.

Its unfortunate as there will be some agencies (generally the smaller ones) who will go under, not because they are bad at their business but because their cash flow cannot handle the bad times. However, more often than not it will be the agencies that don't offer their client that little bit something special.

During these tight times it is essential that you keep your current clients and the new clients you get come back to you. In essence you must create client loyalty. The way to do this?

• Excellent service
• Excellent customer service
• Honesty
• Ensure you do what you say

Ive said it many times before that in recruitment the services that are offered by different agencies is about the same. Therefore it is the people within these agencies who are going to make the difference. Who is going to work harder for their client?, who is going to offer the better service to the client? (this isn't just getting the right candidate, its the whole process, listening to what they want giving them the Service they deserve) Who has the flexibility to keep the client happy? Who knows the market / Industry better? It may even come down to small points like who has the better telephone manner!

So ensure your staff know this, are trained up and raring to go. It isn't going to be easy!