Helpdesk Support Analyst with 1 years experience of working on a Helpdesk providing support via the telephone using SMS is required.
You will be required to work on the helpdesk taking between 70-100 calls a day. The will be dealing with peoples IT Problems and you will be expected to resolve calls using the SMS application (remote access into people's pc). You will also be available to assist the junior members of staff with training
This role is within the NHS, so any experience within the NHS would be highly desirable. Please do send through a technically detailed CV asap.
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